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Emergency Plumber in Roanoke, VA

Some plumbing problems can wait until Monday. Water pouring from a pipe, sewage in a tub or a basement filling up can't. Send an urgent request, say what's happening, and keep the water off while you wait.

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Stop the water first

Close the main shut-off. In many Roanoke houses it's in the basement or crawl space where the line comes through the foundation wall; in others it's at the meter near the curb. If water is near outlets, the panel or extension cords, stay out of it and switch off that circuit only if you can reach the breaker dry. See when the water won't stop.

Calls that can't wait

A split pipe, a ceiling sagging with water, sewage rising in a floor drain or tub, a water heater leaking from the tank itself, no water at all, or the smell of gas. A slow drip under a sink or a toilet that runs can usually go on a normal booking.

Cold snaps

Roanoke's winters are mostly mild, but the area still gets about six days a year that stay below freezing all day, and it has hit 0°F as recently as February 2015. Those are the nights pipes in outside walls and crawl spaces split. Once a freeze is forecast, plumbers fill up fast, so send a request as soon as you find a problem.

Heavy rain

Storms that stall over the valley can put several inches of rain on the ground in hours. When a sump pump fails or a floor drain backs up, mention it in the request so the plumber brings the right equipment.

Gas

If you smell gas, get everyone out first and call your gas utility from outside. Don't flip switches or start a car in an attached garage on the way out.

What helps the plumber

Say where the water is coming from, whether the main is off, how long it has been going and whether anything electrical got wet. A photo taken from a safe spot saves time.

Frequently asked questions

Will a plumber come at night or on a weekend?
Many Roanoke Valley plumbers take after-hours calls. The plumber who gets in touch will confirm when they can come and any after-hours charge before heading out.
Should I shut off the water heater too?
If the water will be off for a while, set a gas heater to pilot or vacation, or switch off the breaker on an electric one, so it isn't heating an empty tank.

Other plumbing services

Need emergency plumbing in the Roanoke Valley?

Send a request and a plumber will get in touch. Requests answered 7 days a week.

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